It’s cream based so does not stain the hands. We recommend using gloves when applying.
Q: Can it transfer to clothing?
A: Yes it can.
**Note, Don’t let the hair graze the back of light colors shirts/tops to avoid transferring.
Q: Does It Run when you work out?”
A: If you work out it does not run yet due to the perspiration it could tone down the vibrancy some. Resolution is to add more later..
Q: Does It Flake?
A: Does not flake off like chalk nor does it make your hair hard and or dry like other products.
Q: How many uses can you get from it?
A: Depends on the active life style, the container, if the hair is constantly touched, if the hair is covered at night to protect pillowcase, how often the color is used, and hair length.
Q: Would this work over previously colored hair?
A: Yes.
Q: Can colors be mixed?
A: Most definitely please mix the colors as you so choose.
Q: What are the benefits of using this product versus other permanent dyes or rinses?
A: All Natural, No Dye, Non-Permanent, No Developer, No Chemicals, No Lift, No bleach, Non-rinse, No pre lighten,Washable hair tint that one can add colors every day without harm to the hair follicles.
Q: How can I get it to stay longer?
A: Try using a hair gel of your choice in conjunction with the product.
Q: Can I flat Iron My hair with this product?
A: It is not recommended as this product is wax based. It will change the consistency of the product. However, one may flat iron the hair and then place the product onto the hair once complete. **Note it will not be as vibrant on straight hair.
Q: Does this product work on Locs?
A: Yes, it does however the customer should not shingle in the product into the hair like hair gel. Rather they should pat the color onto the loc and not press the color into the loc. Pat not press. A little goes a long way.
Q: How much would I need for my hair?
A: Depends on desired look. For example, just the tips, the entire head, also depends on hair length
Q: Does this product grow out or wash out?
A: This product washes out in one wash session.
Q: Does this product work on relaxed hair?
A: Yes, it does. However, like with natural hair this product is topical want would not be as vibrant due to added oils, hair sheens, and such used with relaxing the hair.
Q: Can I twist my hair at night with this product?
A: Yes, yet with other products you would need to reapply color in conjunction with the twisting and oils. It is then recommended that the customer wears a bonnet to prevent the rubbing off of the color onto pillows.
Q:How long does it last?
A: 3 to 5 days or until wash out.
Note: Mix color around in container before the first use to achieve optimal color intensity.
QnA-Coal white toothpaste
Q: HOW LONG DOES IT LAST AND HOW DOES IT TASTE?
This all-natural brand has a review of containing a wonderful clean and fresh taste. We offer Spearmint, Peppermint, and Winter Green. On average when using a dime size with a single user usage this product should last 1 month. Usage varies per household and person.
Q:WHAT IS THE DIFFERENCE IN THIS TOOTHPASTEVERSUS OTHER NON ALL-NATURAL BRANDS?
The two whitening agents in our toothpaste are activated charcoal and coconut oil. The other ingredients which are listed below work in conjunction with the prior stated ingredients to clean, strengthen the teeth, and give fresh breath.
Returns are only accepted within 5 days of the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To return your product, please contact us at care@mysteeknaturals.com. Customers has to pay for the shipping and a 25% Restocking Fee WILL be applied on ALL returns.
If we send you the Incorrect color, please return it to us unused and we will ship you the correct color. Email us at care@mysteeknaturals.com
Shipping Information:
Domestic Shipping*: usually ships between 3-5 business days*. Shipping will be calculated during checkout.
Once your package ships, we will send you an email with a tracking code so that you can track your order. If you did not receive any shipment tracking email, check your spam/junk email folders. If you still cannot locate the email then please email us at care@mysteeknaturals.com
Alaska & Hawaii Shipping is $17. Please calculate the shipping during checkout.
International Shipping : starts at $19.99.The shipping fee varies depending on your Country and weight of the shipment. On average, standard shipments arrive in 7-23 business days after order ships.If you have specific questions regarding time and fees please mail us care@mysteeknaturals.com Please Note : Custom/Duties fees and Taxes are not part of shipping fees. There may be duties and taxes imposed by the destination country which you may have to pay. The amount depends on the value of your purchase.
If we send you the Incorrect color, please return it to us unused and we will ship you the correct color.
Our policy lasts 14 days. If 14 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All refunds will require you to pay for shipping and a 25% restocking fee.
If the seal has been broken on your package it is no longer eligible for a return or refund of any kind.
Non-returnable items:
* Samples
* Downloadable software products
Refunds
Refunds will only be processed once items are returned and approved after inspection. Upon approval of returned items we will issue a refund within 5-7 business days to the original method of payment. Please note that this refund will be minus the shipping cost and 25% restocking fee.
Late or missing refunds (if applicable)
If two weeks has passed since your items were received and you have not received your refund please reach out to your financial institution. If you have any issues after that please reach out to us at care@mysteeknaturals.com for more information.
Sale items
Only regular priced items may be refunded. If your item is a part of a promotion or a combo pack it can not be broken apart and returned separately.
Exchanges
We only replace items if they are defective, damaged I, or if there is an error on our part. If you need to exchange an item, send us an email at care@mysteeknaturals.com with a picture of the defective item and the packaging receipt for further assistance.
Shipping
Orders are shipped out within 5-7 business days of purchase. Once the item is shipped you will receive an email from us with your tracking number.
If your order is insured, you will also receive an additional email from our insurance carrier Route. If your package is lost or not received within a reasonable amount of time please file a claim with Route at https://claims.route.com/ . For all other shipping issues and questions please contact us at care@mysteeknaturals.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping plus a 25% restocking fee will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping Costs
Domestic Shipping: $5.99
Alaska & Hawaii Shipping is $17. Please calculate the shipping during checkout.
Us territory, APO, FPO and DPO shipping :
International Shipping : starts at $19.99.The shipping fee varies depending on your Country and weight of the shipment. On average, standard shipments arrive in 7-23 business days after order ships.If you have specific questions regarding time and fees please mail us care@mysteeknaturals.com Please Note : Custom/Duties fees and Taxes are not part of shipping fees. There may be duties and taxes imposed by the destination country which you may have to pay. The amount depends on the value of your purchase. Refer :
Cancellation Policy
All requests for cancellations must be made within 24 hours of purchase. If it has been more than 24 hours since purchase then the order cannot be cancelled. Please feel free to return the items to us once received for a refund (applicable to the above refund policies)
