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Refunds Shipping

Returns :

Returns are only accepted within 5 days of the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To return your product, please contact us at care@mysteeknaturals.com. Customers has to pay for the shipping and a 25% Restocking Fee WILL be applied on ALL returns.

 

If we send you the Incorrect color, please return it to us unused and we will ship you the correct color. Email us at care@mysteeknaturals.com

Shipping Information:

  • Domestic Shipping*: usually ships between 3-5 business days*. Shipping will be calculated during checkout.
  • Once your package ships, we will send you an email with a tracking code so that you can track your order. 
    If you did not receive any shipment tracking email, check your spam/junk email folders.  If you still cannot locate the email then please email us at care@mysteeknaturals.com

  • Alaska & Hawaii Shipping is $17. Please calculate the shipping during checkout.

     

  • International Shipping : starts at $19.99.The shipping fee varies depending on your Country and weight of the shipment. On average, standard shipments arrive in 7-23 business days after order ships.If you have specific questions regarding time and fees please mail us care@mysteeknaturals.com
    Please Note : Custom/Duties fees and Taxes are not part of shipping fees. There may be duties and taxes imposed by the destination country which you may have to pay. The amount depends on the value of your purchase.

     

  • If we send you the Incorrect color, please return it to us unused and we will ship you the correct color.